Frequently Asked Questions

Everything you need to know about shopping with Matador.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.

Which payment methods do you accept?

Matador accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. Our garments are designed with a modern fit; if you are between sizes, we recommend sizing up.

Are your materials ethically sourced?

Yes, Matador is committed to sustainability. We partner with certified manufacturers who adhere to fair labor practices and utilize high-quality, eco-friendly fabrics.

Can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.